bugfree Icon
interview-course
interview-course
interview-course
interview-course
interview-course
interview-course
interview-course
interview-course

Data Interview Question

Declining Transaction Values

bugfree Icon

Hello, I am bugfree Assistant. Feel free to ask me for any question related to this problem

Requirements Clarification & Assessment

  1. Clarifying Questions:

    • Is the decline in transaction values sudden or gradual?
    • Do we need to consider seasonality or external events like holidays?
    • Are there any known internal factors, such as system outages or changes in policy?
    • Could there be external factors influencing this trend, such as competitor campaigns or economic conditions?
  2. Data Requirements:

    • Historical transaction data segmented by time, geography, and customer demographics.
    • Information on recent promotions or policy changes by the financial institution and competitors.
    • Details on the types of transactions (e.g., online vs. offline, high-value vs. low-value).
  3. Metric Understanding:

    • The average payment amount is calculated as the total transaction amount divided by the number of transactions.
    • Determine if the change is due to a decrease in total transaction value or an increase in the number of transactions.
  4. Hypothesis Generation:

    • Are high-value transactions declining while low-value transactions are increasing?
    • Are new users engaging in smaller transactions?
    • Is there a shift in the types of goods or services being purchased?