Impact of a New Alert System

Requirements Clarification & Assessment

1. Clarify the Problem

   • Understand the exact nature of the problem: a 15% decrease in the acceptance rate of friend requests post-introduction of a new alert system.
   • Determine if this drop is consistent across all user segments or specific to certain demographics.
   • Confirm if the decline is sudden or gradual and whether it coincides directly with the alert system's launch.

2. Identify Data Sources

   • Collect historical data on friend request acceptance rates before and after the alert system's implementation.
   • Gather user engagement metrics to see if there is a broader impact on user activity.
   • Obtain user feedback through surveys or direct communication channels to understand user sentiment.

3. Clarification Questions

   • When exactly was the new alert system launched?
   • Are there any other changes within the platform that could have influenced this metric?
   • Has the new system been rolled out globally, or are there regions with the old system still in place?

4. Define the Scope of Analysis

   • Determine whether the analysis should focus solely on the alert system or include other potential influencing factors such as seasonal trends or external events.
   • Identify if there are specific user segments (e.g., age, geographic location) that are more affected than others.