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Requirements Clarification & Assessment
Definition of "Young Users":
Clarify the age range considered as "young users." Typically, this might include users aged 12-18 or 18-25. However, the exact age range may vary based on internal definitions or market research.
Understanding "Losing Users":
Determine whether losing users refers to a decrease in engagement, an increase in churn rate, or a decrease in new user sign-ups.
Source of the Claim:
Investigate whether the claim is based on specific metrics or anecdotal evidence. Check if there's existing data or reports that highlight this trend.
Time Period of Concern:
Identify the time frame during which the decline is observed. Is it a recent trend, or has it been ongoing over several months or years?
Existing Data Availability:
Assess what data is currently available for analysis. This could include user demographics, activity logs, and engagement metrics.
Comparison Groups:
Consider whether to compare young users against other age groups to determine if the trend is isolated or part of a broader pattern.