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Requirements Clarification & Assessment
Understanding Business Context:
The primary goal of the mortgage bank is to identify potential defaulters accurately to mitigate financial risks.
The bank is more concerned about minimizing losses associated with defaults rather than the operational costs of investigating false positives.
Model Performance Measures:
Precision: Measures the proportion of true defaulters among those predicted as defaulters (TP / (TP + FP)).
Recall: Indicates the proportion of actual defaulters that were correctly identified (TP / (TP + FN)).
The current model has high recall but low precision.
Business Implications:
High recall suggests that most defaulters are correctly identified, reducing the risk of unexpected defaults.
Low precision indicates a significant number of non-defaulters are incorrectly flagged, leading to unnecessary investigations and potential customer dissatisfaction.
Stakeholder Priorities:
Prioritize reducing the risk of defaults over minimizing operational costs associated with false positives.
Maintain customer trust and satisfaction by minimizing unnecessary interventions.