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Requirements Clarification & Assessment
Objective of the Enhancement:
Determine if the goal is to enhance user experience, increase engagement, or improve revenue streams. Clarify if the focus is on a specific feature or the entire platform.
Scope of Improvement:
Is the enhancement directed towards a specific user group or geographical region? Are we focusing on web, mobile, or a combination of both?
User Segmentation:
Identify the primary user groups of Google Maps such as drivers, cyclists, pedestrians, and commuters. Understand their unique needs and challenges.
Current Challenges:
Assess the existing pain points users face while using Google Maps. For drivers, this could include inaccurate navigation at road forks or lack of real-time traffic updates.
Data Availability:
Evaluate the data available to understand user behavior, preferences, and feedback. This will guide the direction of potential improvements.
Clarifying Questions:
Are there specific regions or countries where improvements are prioritized?
What are the primary goals of the enhancements (e.g., user satisfaction, increased usage, better accuracy)?
Is there a focus on integrating with third-party services such as rideshares or local transit systems?