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Requirements Clarification & Assessment
Objective of Policy Change:
Determine the primary goal behind the policy change: Is it to reduce storage costs, enhance system performance, declutter user experience, or a combination?
Clarify if the change targets specific user segments or applies universally.
Data Availability:
Assess the availability of historical data related to trash usage, including recovery rates, storage costs, and user interactions with trashed items.
Ensure access to user feedback, support tickets, and any previous user surveys regarding trash folder usage.
User Impact:
Identify how different user groups (e.g., free vs. premium users) might be affected.
Clarify if there will be any communication to users regarding the change and how feedback will be collected.
Success Metrics:
Define what constitutes a successful outcome: Is it purely financial savings, improved user satisfaction, or reduced support requests?
Set clear metrics for evaluation, such as the percentage reduction in storage costs or changes in user engagement.
Technical Feasibility:
Assess the technical requirements for implementing the policy change, including any necessary updates to the system's backend or user interface.
Determine if an A/B testing framework is available to test the change before a full rollout.