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Privacy Policy

This Privacy Policy explains how bugfree.ai collects, uses, and protects the personal information of individuals who access or use our website and services. By accessing or using the Service, you agree to the terms and practices described in this Policy. If you do not agree with this Policy, please do not use the Service.

1. Information We Collect

1.1 Personal Information: We may collect personal information that you provide to us voluntarily, such as your name, email address, postal address, phone number, and other contact details when you create an account, make a purchase, or communicate with us.

1.2 Usage Data: We may collect non-personal information about your use of the Service, such as your IP address, device information, browser type, and operating system. We may also collect information about your interactions with the Service, such as the pages you visit, the features you use, and the actions you take.

2. Use of Information

2.1 Purpose: We use the collected information to provide and improve our Service, personalize your experience, respond to your inquiries and requests, process transactions, and communicate with you about our products, services, and promotions. We may also use the information to monitor and analyze trends, usage, and activities in connection with the Service.

2.2 Cookies and Tracking Technologies: We use cookies, beacons, and similar tracking technologies to enhance your experience on the Service, analyze trends, and track your interactions. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of the Service.

3. Information Sharing

3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, providing the Service, or conducting activities on our behalf. These service providers are contractually obligated to handle your information securely and only for the purposes specified by us.

3.2 Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency), or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a legal process.

4. Data Security

4.1 Security Measures: We take reasonable measures to protect the security of your personal information and implement industry-standard safeguards to prevent unauthorized access, use, or disclosure. However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

5.1 Access and Updates: You have the right to access, update, or correct your personal information by logging into your account or contacting us. We will make reasonable efforts to accommodate your request, subject to any legal or contractual restrictions.

5.2 Marketing Communications: You may opt-out of receiving promotional communications from us by following the instructions in the communication or contacting us. However, we may still send you non-promotional messages related to your account or transactions.

6. Changes to the Privacy Policy

6.1 Updates: We reserve the right to update or modify this Policy at any time, without prior notice. Any changes will be effective immediately upon posting on the Service. Your continued use of the Service after the posting of changes constitutes your acceptance of such changes.

7. Contact Us

7.1 If you have any questions, comments, or concerns about this Policy or our privacy practices, please contact us at support@bugfree.ai.