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System Design Question

Design a Content Moderation System

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  1. Functional Requirements:

    • Content Analysis: The system should be able to analyze text, images, and videos for inappropriate content.
    • Real-time Processing: The system should process content in real-time to ensure timely moderation.
    • User Feedback: Allow users to report content that they find inappropriate, which should be prioritized for review.
    • Automated Decision Making: Automatically flag or remove content that violates community guidelines.
    • Manual Review: Provide a mechanism for human moderators to review flagged content.
    • User Notifications: Notify users when their content is flagged or removed, with reasons for the action.
    • Appeal Process: Allow users to appeal moderation decisions.
    • Logging and Auditing: Maintain logs of all moderation actions for auditing purposes.
    • Multi-language Support: Support content moderation in multiple languages.
  2. Non-Functional Requirements:

    • Scalability: The system should handle a large volume of content and scale with increasing user base.
    • Performance: Ensure low latency in content processing to maintain user experience.
    • Reliability: The system should be highly reliable with minimal downtime.
    • Accuracy: High accuracy in detecting inappropriate content to minimize false positives and negatives.
    • Security: Ensure data privacy and secure handling of user content.
    • Compliance: Adhere to legal and regulatory requirements for content moderation.
    • Usability: Provide an intuitive interface for both users and moderators.
    • Maintainability: The system should be easy to update and maintain over time.
    • Cost-effectiveness: Optimize for cost without compromising on performance and reliability.

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